FAQ

Q1. What would be the best skincare routine for my skin type?
A: Everyone's skin is unique. It is recommended to consult a dermatologist or skincare professional to determine the best skincare routine for your skin.

Q2. How often should I clean my face?
A: Washing your face twice a day is generally recommended in the morning and evening. However, you can adjust the cycle according to your skin type and lifestyle.

Q3. What ingredients should I avoid from my skincare products?
A: The ingredients of a skincare product may vary depending on an individual's skin sensitivity, but you should generally avoid or be careful with sulfate, parabens, artificial pigments, alcohol, etc. If you have concerns about certain ingredients, it is recommended to check the product label.

Q4. I want to know more about the ingredients of the product. Where can I find it?
A: Please go back to the web page of each product and check the detailed ingredient information.

Q.5. How can I effectively treat acne or pimples?
A: Customized approaches are required to treat acne or pimples. DOHWAJI The Nobles' is recommended, and this product can help remove impurities from pores and improve inflammation. However, for persistent or severe acne, it is recommended that you consult your dermatologist for a customized treatment plan.

Q6. Can I use multiple skincare brands together?
A: Yes, it's compatible with the skin and can be used with multiple skincare brands as long as it doesn't cause side effects. However, it's a good idea to slowly introduce new products to monitor the skin response.

Q7. How long does it take to see results from skincare products?
A: The time it takes to see results depends on the product and personal factors. Usually, it can take several weeks to notice skin changes. Consistency and patience are important when it comes to skincare.

Q8. Are products safe for sensitive skin?
A: All of our products have been tested for skin irritation, and the results report showed an average skin response of 0.00 and determined to be low (no) irritation. We also tried to respond mildly to all skin types by reducing or removing harmful ingredients as much as possible. Check the product description and webpage to get specific information about each product.
*The effects after personal use may vary, and if you experience any abnormal symptoms or side effects after using this product, you should seek professional advice, such as red spots, swelling, or itching.

Q9. Can I use skincare products while pregnant or nursing?
A: It is recommended to consult a healthcare representative before introducing a new skincare product while pregnant or nursing. It may be a good idea to avoid some ingredients at this time.

Q10. What are the return and refund policies?
A: Our return and refund policies may vary depending on the situation, so please check the website for specific policies.

If you have any additional questions or questions, please feel free to contact our customer service team and we can assist you.